1. Introduction

Calliope is committed to protecting the privacy of our clients, partners, and other individuals whose personal data we process. This Privacy Policy explains how we collect, use, and protect personal information in compliance with applicable laws, including Morocco’s Law No. 09-08 and the UK Data Protection Act 2018 (UK GDPR).

2. Information We Collect

We may collect the following personal data:

• Names
• Email addresses
• Phone numbers

3. How We Collect Personal Data

We collect personal data directly from individuals or through:

• Business communications (e.g., emails, phone calls)
• Contracts or agreements
• Our website or online forms

4. Purpose of Processing

• Communicating with clients and partners
• Managing business relationships
• Fulfilling contracts and business transactions

5. Lawful Basis for Processing

• Contractual necessity: To perform a contract or provide a service
• Legitimate interests: For business communications and relationship management

6. Data Sharing

We do not sell personal data. However, we may share data with trusted third parties to:

• Fulfil contractual obligations
• Ensure compliance with applicable laws

7. Data Transfers

As we are based in Morocco, personal data may be transferred internationally. We ensure appropriate safeguards, such as contractual agreements, to protect transferred data.

8. Data Retention

We retain personal data only as long as necessary for:

• Fulfilling the purposes outlined above
• Complying with legal and regulatory requirements

9. Your Rights (UK Individuals)

• Access: Request a copy of your personal data
• Rectification: Correct inaccuracies in your data
• Erasure: Request deletion of your data where applicable
• Restriction: Limit how your data is processed
• Objection: Object to data processing based on legitimate interests
• Data Portability: Request transfer of your data to another provider

To exercise your rights, please contact us at a.laasri@calliope.ma.

10. Security Measures

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Updates will be posted on our website with a revised effective date.