ESSENT TELEPHONING ENG (CD)
ISBN : 0521783917
Essential Telephoning in English is a short skills course for adult learners of Business and general English. The course consists of 11 core units covering a wide range of communication skills: answering the phone, beginning and ending a call, dealing with messages, dealing with problems, making appointments and communicating information. There are three consolidation units and an end-of-course review unit to enable learners to check progress. The course is designed primarily for use in class but is also suitable for self-study.
| Editeur: C.U.P, C.U.P, C.U.P |
| Type book: BOOK WITH CD |
| Langues: Anglais |